Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.
Our box office is open on Friday's from 12pm - 6pm
Yes, $5.00 per ticket.
Our box office is open on Friday's from 12pm - 6pm.
If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.
To buy tickets over the phone you may call the toll free number 1-800-745-3000.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
Venue opens for food and beverage 1 hour prior to scheduled show time.
Typically no, we are an all ages venue; however, some shows may be most suitable or restricted at the artist's request due to adult content.
The Orchestra Level is simply another reference for the main floor level.
If your child has reached their 1st birthday, they will need a ticket for the show.
We are a non-smoking facility. Pass-outs are provided at events to designated smoking areas outside of the venue
To request a signer, please call the main number at the venue 317-231-0000 at least 48 hours prior to the performance date. Hearing impaired devices are available at the main office during event
Call the Murat Shrine at 317-927-7622.
Food is available at the venue 1 hour prior to performance, or there are a plethora of restaurants, pubs, and bars located in the Mass Ave Arts District.
Coat check is typically available during the cold months of the year.
Inventory and sales are tracked by a seat number printed on the ticket. Look for additional clarification on your ticket as to whether the show is Reserved (and therefore seated) or General Admission (standing room only - no chairs)
The venue is situated downtown Indianapolis at the corner of Alabama Street and North Street. The venue address is 502 North New Jersey Street, Indianapolis, IN 46204.
Our main lot & reserved parking is located directly in front of the marquee and entered off of Alabama Street. Our secondary lot, North Lot, is located at the corner of North Street and New Jersey Street and is entered off of North Street. Reserved parking is $20.00 for the main lot and $15.00 for the north lot. Evening of event parking is first-come, first-served and pricing can vary at the gate. Beat the rush and reserve your space to guarantee a parking spot!
We accept all major credit cards and cash.
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office will be open on day-of-show a few hours before the show and Fridays 12pm-6pm. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.
Presale tickets are only available online at www.livenation.com.
Use the interactive seat maps on www.livenation.com or call our Box Office at 317-231-0000.
You may stop in to our Box Office or call the toll free number 1-800-745-3000 for seat availability. We will be happy to assist you.
Venue diagrams are available at www.livenation.com or www.ticketmaster.com. Our site also has a seating chart available -- click on "Venue Info" in the site navigation at the top of any page.
The venue policy is any non-professional camera- which includes 35mm, instamatic cameras, or digital. Some tours in particular Broadway request no cameras. You may call the venue for more information within 48 hours prior to any given event.
Accessible parking is located in our main lot directly to the right of the marquee. Entrance is off Alabama Street, located on the west side of the venue. When full, other space will be made for accommodations.
• No Outside Food or Drink Allowed
• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
• Replicas of any type of weapon are NOT permitted.
• No drugs or drug paraphernalia, illegal substances of any kind.
• No outside food or drinks
• No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
• No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
• No unsealed liquids or gels of any kind
• No jewelry or clothing that could inflict harm
• No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags
• No stuffed animals or toys of any kind
• This list of prohibited items is subject to change at the discretion of venue management
Please review our Safety Page for information.
If you had so much fun that you lost something during your time with us, please click here.
A full menu of food and beverage options is available at the venue including alcoholic and non-alcoholic beverages.
You can visit https://reservations.visitindy.com/hotel/list/15780 to make a reservation at a local hotel.
All concession, bar and ticket sales, once in the venue, will only accept credit or debit cards and/or mobile pay. Cashless payments are encouraged for ticket purchases at the box office. Cash to card conversion will be available inside the venue, dollar for dollar, without any service fees.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.